Safety is our #1 priority. This is reflected in our course design, construction, training, inspections and participant education as further explained below. Whether you decide to zip with us or someone else, we encourage you to become familiar with the course's safety standards and ongoing procedures.
- Industry Standards - The Association for Challenge Course Technology (ACCT) sets the safety standards that we follow. As a company, we actively participate in this association in an effort to improve and expand the current standards. We actively encourage all other owner/operators of zip line tours to adhere to the safety standards. Our course was designed to meet or exceed these standards, as well as our ongoing operating procedures.
- Design and Construction - Our course was designed and constructed by the most respected builder in the industry.
- Inspections - We have our zip line canopy tour, DragonFly, and SuperZip courses inspected annually by an independent "qualified" inspector (as defined by ACCT). All trees on our course and adjacent to it are inspected by a qualified inspector at least annually. Additionally, the courses are inspected after a specified amount of usage, which is usually every two weeks, by our specially trained personnel. Before any participant enters our courses each day, they are inspected by our trained guide and crew personnel. All equipment is also closely inspected every day prior to use.
- Training - Our zip line canopy tour guides and our SuperZip crew all receive extensive training consisting of a multi-day, hands on course training of; on-course training, rescue training and technical book training. Prior to receiving certification to work on the course, they must pass a written assessment test, an on-course practical assessment and rescue assessment. Additionally, all newly trained guides and crew will work together with our experienced personnel for several months. Bi-weekly practice and evaluation of rescue techniques is also required of all guides and crew. All tour guides and crew personnel are First Aid and CPR trained.
- Ground School - All participants on the zip line canopy tours are required to attend and pass our Ground School. This is given by your guides prior to entering the course. We train each participant to perform all activities that may be required from them out on the course. The guides also use this as an opportunity to evaluate all participants to make sure they have the ability to safely complete the course. We do reserve the right to exclude anyone from participation for medical, safety, or other reasons.
- Safety Attachment - All persons on the zip line canopy tour course are clipped into overhead safety belay cables at all times they are off the ground. The guides handle all the clipping for the participants, so there is no possibility of an inexperienced participant accidently unclipping themselves from the safety belay cables.
- Single Cable System - "Aren't two cables better than one?" Many participants wonder why we choose a single cable versus a double cable system for our zip line canopy tour. Our philosophy is that with two cables, there is twice the chance of a cable failure than with one. With a double cable system, each cable is only half the strength of our single cable. So, if one cable fails, there is a likelihood that the second could also fail.
- Braking - Our zip line canopy tour requires the participants to participate in the tour and do hand braking. This system is backed up by a guide controlled prusik brake. So, we have a redundant backup brake system, versus just relying on one system. Our course was designed to safely accommodate the hand braking, by using gravity to slow each participant slightly prior to reaching the platform. This also allows the participants to actively participate in their experience.
On the SuperZip, we have an automatic braking system to allow participants to zip in the prone "super hero" flying position. This system also has an inline backup prusik brake, thus providing a redundant backup system.
- Emergency Action Plan - In the event there is an occurrence that requires immediate attention, we have an Emergency Action Plan in place. This is a written plan, that all company personnel are trained to know and execute.
- Further Questions - If this does not answer all your questions regarding safety on our course, please feel free to give us a call.