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Responsibilities include instructing and leading groups of participants through the zipline tours. This position requires applicants to be comfortable working in the outdoors and at heights. Applicants must have strong presentation skills and be knowledgeable or willing and able to learn the local natural history, environment, and ecology of the region. They also must be prepared to accept responsibility in real risk scenarios while calmly managing participants at heights. Training will be provided.

Responsibilities include instructing participants on proper usage of the overall SuperZip® experience. This position requires applicants to be comfortable working in the outdoors and at heights. Applicants must have strong presentation skills, attention to technical details, and be knowledgeable of the local natural history, environment, and ecology of the region. They also must be prepared to accept responsibility in real risk scenarios while calmly managing participants at heights. Training will be provided.

Customer Service Specialists are our front-line for all customers, whether it is on the telephone or when they arrive on-site. Each specialist is responsible for greeting customers, checking participants in and preparing them for their tour, assisting with retail sales, answering customer inquiries, taking online and over-the-phone reservations, and preparing daily reports. Applicants must be personable and have a strong customer service orientation. Strong oral and written communication skills, along with computer experience, are a must. Applicants must be comfortable with Microsoft Word, Excel, Outlook, and be capable of learning new software applications. Training will be provided.

Responsible for transporting participants and staff safely to and from course. Drivers must be personable and have good communication skills with the ability to communicate effectively on two-way radios. A commitment to safety and clean driving record are a must. Additional duties include some maintenance and cleaning of vehicle(s). Training will be provided.